Village Orthodontics
CLIENT:
Village Orthodontics
Industry:
Healthcare
Customer Story
Village Orthodontics is a three-location orthodontics practice located in Maryland. Founded in 2003, the practice provides a wide range of orthodontics services ranging from clear braces to metal braces, surgical orthodontics, diode laser treatments, and more. They work with patients of all ages, as young as seven and up to 80+ years old.
The practice is run by Dr. Gordon Groisser, DDS, MSD. To keep pace with the latest technology advancements and research in his field, Dr. Grossier is constantly looking for new ways to provide the highest level of care and treatment to his patients.
Dr. Grossier is part of the American Association of Orthodontists and the American Dental Association. He’s also a clinical instructor at the University of Maryland School of Dentistry.
The practice is run by Dr. Gordon Groisser, DDS, MSD. To keep pace with the latest technology advancements and research in his field, Dr. Grossier is constantly looking for new ways to provide the highest level of care and treatment to his patients.
Dr. Grossier is part of the American Association of Orthodontists and the American Dental Association. He’s also a clinical instructor at the University of Maryland School of Dentistry.
Problem
Village Orthodontics uses Dolphin Practice Management Software, which smoothly integrates with Open Edge (Global Payments) for patient billing and payment processing. While the integration streamlined operations at the practice, Dr. Grossier noticed that his merchant fees continued to increase seemingly every few months.
Since switching credit card processors was not an option due to the Dolphin integration, Village Orthodontics reached out to Merchant Cost Consulting (MCC) for assistance.
Solution
- MCC audited the last six months of processing statements from Village Orthodontics
- Hidden fees and surcharges were identified and negotiated directly with Open Edge (Global Payments)
- MCC continued to provide monthly audits of each new processing statement
Results
$920
in savings
per month
per month
34%
total cost reduction
- Extra fees identified during ongoing monthly audits were refunded to Village Orthodontics
- Village Orthodontics did not need to change processors or practice management software
CASE STUDIES
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Why MCC?
- We identify hidden fees and inflated rates.
- Our team negotiates directly with your processor.
- You won’t have to switch providers or change operations.
- We’ll get you refunded for bogus charges and protect your account against rate increases.