Case Study – Fix Auto
CLIENT
INDUSTRY
Automotive
Customer Story
Fix Auto is a Chicago-based automotive shop that specializes in collision repair services.
Like most businesses, a large volume of Fix Auto’s revenue comes from credit and debit cards. For this service, they rely on WorldPay—the second-largest direct processing company in the world.
Problem
Fix Auto’s processing rates had been rising for years. The fees fluctuated, and Fix Auto could not understand the terms presented in each monthly statement. Fix Auto also learned that they were locked into a 36-month contract with WorldPay and would be forced to pay a hefty early termination fee to cancel.
The auto shop needed a way to save money on credit card processing, but switching providers was out of the question. So they reached out to Merchant Cost Consulting (MCC) for assistance.
Solution
- MCC analyzed six months of Fix Auto’s merchant statements
- Hidden and miscellaneous costs were identified
- MCC provided coaching and education to the Fix Auto team so they could better understand their statements
Results
- $300 per month in savings
- Fix Auto did not need to switch providers
- Fix Auto was able to keep all of its existing equipment and operations
More Case Studies
Read more real cases where Merchant Cost Consulting has saved clients money in credit card processing fees.
Rosewood Hotel Group
Merchant Cost Consulting helped Rosewood Hotel Group save $350,000 in total annual savings and recover a $110,000 refund for hidden charges without having to change any vendors.
Snap Kitchen
Merchant Cost Consulting helped Snap Kitchen save $250,000 annually, as well as recover a $150,000 refund and $25,000 in additional savings on equipment charges.
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