Case Study – Snap Kitchen
CLIENT
INDUSTRY
Hospitality
Customer Story
Snap Kitchen is a Texas-based meal service with 49 locations. They offer ready-made meals, sides, beverages, and desserts for in-person pickup and direct-to-consumer delivery in 15 states. Customers can even find Snap Kitchen in select Whole Foods locations.
With multiple revenue streams, Snap Kitchen reached more than $45+ million in annual sales—with 95% of it processed through credit card and debit card transactions.
Problem
Snap Kitchen was paying over $120,000 per month in merchant fees.
Due to the company’s internal infrastructure and multiple revenue channels, they relied on integrations with CardConnect and Stripe to facilitate brick-and-mortar and online transactions. While the fees were high, Snap Kitchen did not want to change their equipment or gateways or find new vendors to process customer transactions.
Snap Kitchen reached out to Merchant Cost Consulting (MCC) for help.
Solution
- MCC conducted an internal audit of merchant statements across all 49 locations
- Overages, excess fees, billing errors, and inconsistencies were identified
- MCC reviewed Snap Kitchen’s original terms of agreement with CardConnect
- MCC negotiated Snap Kitchen’s processing rates directly with the vendors
- MCC provided ongoing monthly statement monitoring
Results
- $325,000 in annual savings for Snap Kitchen
- $150,000 refunded to Snap Kitchen by CardConnect
- $25,000 in additional savings on equipment charges
- Snap Kitchen’s effective processing rate was reduced from 3.00% to 2.25%
- Snap Kitchen was able to keep its POS system, merchant service vendors, and payment processing gateway in place—without having to change anything
More Case Studies
Read more real cases where Merchant Cost Consulting has saved clients money in credit card processing fees.
Rosewood Hotel Group
Merchant Cost Consulting helped Rosewood Hotel Group save $350,000 in total annual savings and recover a $110,000 refund for hidden charges without having to change any vendors.
Village Orthodontics
Merchant Cost Consulting helped Village Orthodontics save 34% in total cost reduction, and identified extra fees during ongoing monthly audits that were refunded.
Are You Paying Too Much on Your Credit Card Processing Fees?
Get a Free Audit & Analysis and Find Out How Much Merchant Cost Consulting Can Save You.
"*" indicates required fields