May was a busy month in the payments space. From product releases to new partnerships, rate increases, Q1 earnings results, and more, I’ve rounded up the top stories so you can keep pace with what’s trending.
Read on for the biggest stories, and subscribe to our newsletter if you want these delivered straight to your inbox every month.
Fiserv Updates Chargeback Fees
Fiserv announced changes to its chargeback fees that go into effect on June 1st.
Moving forward, there’s a $35 fee for all incoming chargebacks, plus a $15 fee for all other chargeback-related activities. As a result, this new structure can cost merchants up to $110 for a single chargeback. More info here.
Heartland Announces Rate Increase
Heartland Payment Systems sent a notice to customers informing them of a rate increase going into effect for June.
However, the announcement didn’t actually specify the exact amount of the increase—which tells us that some merchants will have a higher rate hike than others.
Additional details on the announcement here.
Stripe and Verifone Partner on Unified Commerce Solution
Stripe and Verifone are partnering to deliver a unified commerce experience for merchants.
The partnership allows Stripe to run natively on Verifone’s enterprise-grade payment devices, which helps provide merchants using Stripe with additional payment options (particularly for in-person payment acceptance).
This offer is initially being rolled out in the US, but the companies plan to expand into other markets down the road. Full press release here.
Adyen Rolls Out Card-on-File Tokenization Service With JCB
Adyen just became the first company to implement JCB’s card-on-file tokenization service both domestically and internationally.
This service is designed to improve transaction security for ecommerce businesses. Read more about how network tokens work.
Square Launches New Handheld Device
Square just launched new hardware—Square Handheld.
As the name implies, it’s a portable, handheld POS device that’s small enough to fit in a pocket. In addition to supporting tableside ordering at restaurants on transactions anywhere on the floor at a retail location, the device also comes with advanced features for back-of-house operations.
Zoho Enters Payments Space
Zoho has long been known for its suite of cloud business tools. From CRM to help desk software, inventory management, video conferencing, and beyond, they provide dozens of SaaS tools for businesses of all sizes.
This month, Zoho expanded even further—officially entering the payments space.
Businesses can now use Zoho for card payments and ACH transactions across 135+ countries.
Fiserv is Rolling Out Clover Systems in High-End Restaurants
Fiserv is expanding its reach with Clover products and beginning to target high-end restaurants.
This new offering, called Clover Hospitality, was introduced at the National Restaurant Association Conference in Chicago earlier this month.
Global Payments Launches New POS Solution
Global Payments just launched Genius—its newest POS solution.
It’s branded to support businesses of all sizes and scale across categories like retail and restaurants. In addition to having a powerful command center as the software powering the system, there are also a variety of hardware systems that can be used based on your company’s needs.
Genius is available on kiosks, countertops, and handheld devices.
FIS Releases New Unified Payments Hub
FIS just rolled out a new Money Movement Hub—designed to connect multiple networks to process payments from a single location. This cloud-native tool has a universal API that’s built for financial institutions, including regional and community banks.
Here’s the full press release from FIS.
Toast Launches New Menu Price Monitor
Toast released a new price menu monitor, which helps restaurants look at how prices of different items change over time.
Businesses will receive monthly updates with up to two years of historical data that includes median pricing and percentage changes in those prices from different periods.
Mastercard Announces Agent Pay
Mastercard’s new Agent Pay program uses AI assistants to finalize transactions for users. This system builds on Mastercard’s existing tokenization features, resulting in what Mastercard is calling “Mastercard agent tokens.”
The platform connects with other AI platforms and will begin with Microsoft. This partnership will let AI complete purchases within interfaces like Copilot. Read more here.
Q1 Results Highlights From Major Players in the Payments Space
Some of the biggest names in payments released Q1 results. Here are some of the most notable highlights:
Toast Q1 2025 Results
- 24.4% revenue increase (vs. 29% previous qtr)
- -10% decline in hardware revenue (vs. +12% increase previous qtr)
- Q2 expected adjusted EBITDA $130M to $140M
- FY25 expected gross profit 25% to 27%
- Still on pace to exceed 10k customer locations in new segments for 2025
Global Payments Q1 2025 Results
- 5% growth in net revenue (same as previous qtr)
- FY25 expected adjusted net revenue growth of 6%
- 16% bookings growth for POS/software in last 12 months
- 3% growth in issuer solutions (vs. 2% previous qtr)
- Plans to deliver Genius POS solutions to Worldpay’s SMB clients
Adyen Q1 2025 Results
- 21% net growth in net revenue (vs. 24% previous qtr)
- 25% increase in processing volume (vs. 15% previous qtr)
- 30 platforms handling processing (up from 19 last year)
- No adjustment to 2025 outlook
- Plans to continue scaling US sales team as North America is one of the fastest-growing cohorts
Fiserv Q1 2025 Results
- 7% organic revenue growth (vs. 13% previous qtr)
- FY25 guidance is the same—10% to 12% organic revenue growth
- 27% Clover revenue growth (vs. 29% previous qtr)
- Clover is now in 13 countries
- Investment in debit networks to become third largest debit network provider
Shift4 Q1 2025 Results
- 40% YoY gross revenue (less network fees)
- 38% growth ($168.5M) in adjusted EBITDA
- Q2 gross revenue less network fees expected to be $405M to $415M
- Maintains FY25 outlook of $200B to $220B
- Raised FY25 gross revenue (less network fees) outlook to $1.66B to $1.73B
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